Ask us your questions about technical sports gear

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Theme :

Skiing

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  Question No.1
  How can I wash my goose down jacket without damaging it?
  

  Answer :
  

  Hello madam,

  Thank you for your question.
  To ensure the best care for your down jacket you need take extra care with drying. Machine wash at 30°C on a normal cycle. It's best to tumble dry down garments. If you don't have a tumble dryer, line dry your garment and remember to shake it out several times to redistribute the down.
  It is very important to be sure the down is fully dry before you put the jacket away (store in a dry place).
  
  Aurélien C., Stratermic Engineer
  

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  • More information on Stratermic website
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  Question No.2
  What treatments are used on down and feathers to ensure perfect hygiene?
  

  Answer :
  

  Hello madam,

  Thank you for your question.
  Stratermic down and feathers undergo washing processes during manufacture to guarantee excellent hygiene and insulating properties.
  Down is washed then dried in an industrial tumbler at very high temperatures. This removes all dirt and contaminants, and fluffs up the down.
  The raw material also undergoes a veterinary inspection.
  At the end of manufacture, each batch is subject to microbiological inspections and controls on composition and thermal properties.
  
  Aurélien C., Stratermic Engineer
  

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  Question No.3
  Should I wear glove liners with my winter gloves?
  

  Answer :
  

  Hello madam,

  Thanks for your question.
  Wearing glove liners under your gloves or mitts doesn't improve the thermal insulation. But it will mean that, whenever you need to remove your gloves/mitts, the liners will provide insulation and your fingers will be warmer than without (handy when you stop for a spot of lunch, or to put the kids' hats on - no frozen hands). 
  
  Stéphanie V., Stratermic Engineer
  

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  Question No.4
  4 or 5 years ago, I bought a pair of Novadry System gloves. I've been really pleased with them. They are easy to use, hard-wearing, practical and comfortable.
  I can't find the same gloves in stores or on your website. Can you tell me where I might be able to find a couple of pairs?
  
  

  Answer :
  

  Hello,

  Thanks for your interest in the Novadry brand. In fact, Novadry System has been re-branded as Novadry.

  The product you're looking for is no longer referenced, but you can find Wed'ze brand gloves with Novadry technology in the ski department, or Quechua Novadry gloves here.

  Yours in Sport,
  
  Audrey L, Webmaster

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